For PE operating partners and field-service COOs

AI systems for PE-backed field-service companies

Quoting, dispatch and a company brain your technicians can ask. Set up in hours. An engineer stays on your team to run it.

Show me what to automate

A 30-minute call. You leave with a plan.

From $3K a month. Cancel anytime. 90-day replacement guarantee.

The quote went out two days late

The request sat in an inbox until an estimator found the time to price it. The customer called someone else.

The wrong technician took the job

The board was built by hand each morning. Skills, location and the parts on the van were checked from memory.

The answer to the fault code sat in one head

A senior technician knew it. He was on another site, and the junior on the call guessed.

The leak never shows up as one line

It is spread across the office, so it does not appear in the board deck, and a hiring round does not fix it.

Three systems we build for field-service companies

Each system lists its trigger, what it reads, what it drafts or proposes, who approves and where the result lands. Your tools decide the connectors. The pattern stays the same.

Workflow 1

Quoting

Trigger
A request arrives by email, web form or call note.
Reads
Your price book, past quotes and the customer's job history.
Decides
Drafts a quote with line items and your pricing rules applied.
Approved by
Your estimator or service manager, before anything is sent.
Writes back
Your CRM or field-service software.

Workflow 2

Dispatch

Trigger
A new job, a cancellation or a technician calling in sick.
Reads
Technician skills, location, calendar and the parts on each van.
Decides
Proposes the day's board, with the reason for each assignment.
Approved by
Your dispatcher.
Writes back
The scheduling tool, then it notifies the technician.

Workflow 3

The field-ops company brain

Trigger
A technician asks a question on the phone, in plain language.
Reads
Manuals, job history, pricing rules and internal notes.
Decides
Answers with the manual page or job record it came from. When it cannot find the answer, it says so and points to a person.
Approved by
Not needed for a lookup. A technician can flag a wrong answer, and the engineer on your team fixes the source.
Writes back
Nothing in your systems. The engineer on your team keeps the sources current.
Show me what to automate

A 30-minute call. You leave with a plan.

Systems we shipped, in other industries

We have not published a field-service result, so we show what we shipped elsewhere. The first system here starts from your own price book, manuals and job history.

Qatar Tourism

Support was buried on WhatsApp, averaging over 4 hours to answer one message. We built a multilingual WhatsApp agent. 80% of requests now close without a person touching them.

Gepromed, MedTech

We mapped 47 AI opportunities before building anything, then deployed 16 role-specific AI skills.

Shem's Publicité, advertising

A batch of marketing content took five days. The same three-person team now ships it in under 24 hours.

Pilote EMC, French construction

The AI answers inbound calls and leads the team could not, and electronic invoicing and subcontractor VAT paperwork run end to end. The client captured roughly EUR 1.3M in revenue over six months.

Sage and Backbase

We advised on AI adoption and placed an AI engineer inside each team. AyHire, our hiring product, is used by both.

"The team is super fast, sometimes we had to slow them down. We managed to scale the company without investing into hiring." Elie Salame, Adstronaut.io. 60+ clients. Results are on /case-studies.

Show me what to automate

A 30-minute call. You leave with a plan.

How an engagement runs

It is an ongoing partnership, not a scoped project. You can cancel anytime, and the 90-day replacement guarantee covers the engineer.

  1. Step 1

    The call

    Thirty minutes. You name the process that costs the most, and we say what we would build first.

  2. Step 2

    Set up in hours

    The first system runs against your own price book, manuals and job history.

  3. Every month after

    Tune it and add the next system

    The engineer on your team tunes what runs and adds the next system, with your dispatcher and estimators approving what reaches a customer.

  4. Any time

    Cancel anytime

    No minimum term to argue about. The 90-day replacement guarantee covers the engineer.

What the systems will not do

Three lines we hold, so a person stays in charge of the customer and the schedule.

Send a quote nobody approved

Quotes are drafts until your estimator or service manager approves them.

Move a job on the dispatch board without your dispatcher

The system proposes the board and gives a reason for each assignment. The dispatcher decides.

Guess

If the company brain finds no source, it says it has none and points to a person.

Who it is for

Operating partners who want a portfolio company's quoting, dispatch and technician knowledge working better within the hold period.

COOs who run technicians, a dispatch board and a pile of manuals. Companies serious about AI systems in production.

Not for a one-off task of a few hours.

Looking at the fund side (reporting, diligence, sourcing)? See private equity AI automation.

Show me what to automate

A 30-minute call. You leave with a plan.

Related services

Common questions

Show me what to automate

A 30-minute call. Tell us which part of quoting, dispatch or technician knowledge costs you the most, and leave with a plan.

Show me what to automate

A 30-minute call. You leave with a plan.

From $3K a month. Cancel anytime. 90-day replacement guarantee.

30 minutes. We map the workflow, name what a person must approve and tell you if it is not worth building.