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Business process automation consulting
Business process automation that handles the exceptions, not just the happy path
Automating the easy 80% of a process and leaving the awkward 20% to chance is how automations get switched off. We map the whole process, including the messy cases, redesign it where it is broken, and automate it with a clear route for anything unusual to reach a person.
- Whole-process mapping
- Exceptions routed to people
- Owner named before build
Trusted by teams at
What business process automation consulting means here
A process is a chain of decisions and handoffs. Before automating it, we write down each step, who does it, which system holds the input and what happens when the input is wrong. Half the value often comes from removing steps nobody needed.
We then automate the stable parts, put a human at the decision points that need judgment, and give every exception a path. Someone reviewing a one-click exception queue works quicker than someone re-typing every record.
This differs from RPA screen scraping. We prefer APIs and structured data, and use AI where the input is unstructured, such as documents and emails.
Where this wins
Document-heavy back-office processes
Invoices, delivery notes, forms and compliance paperwork that people read and re-type before anything moves forward.
Processes that cross three or more systems
Where data is copied by hand between a CRM, an accounting tool, spreadsheets and email.
Processes with compliance steps
Where every action needs a record and certain steps must stay with a named person.
When NOT to use this
- · The process changes every month. Stabilize it first, or automate only the parts that stay put.
- · Volume is tiny. A process run twice a week rarely repays a build.
- · You want people replaced entirely on judgment-heavy decisions. We automate the routine and keep humans on the decisions.
How a process automation project runs
One process at a time, mapped honestly, built end to end, and only widened once it has a track record.
01
Pick and name the owner
Week 1Choose one process, name who owns it, what feeds it and what a good outcome looks like.
DeliverableProcess charter with owner and success measure
02
Map and redesign
Week 1 to 2Map steps, systems, access and exceptions using a sandbox or sample data, then cut what is not needed.
DeliverableCurrent and target process maps
03
Build end to end
Week 2 to 6Automate the stable path, add decision points for people, and build the exception queue.
DeliverableWorking automation with audit log
04
Run on real examples
Week 6 to 7See how it fails on real cases and fix before widening.
DeliverableTest report and fixes
05
Hand over
The team that owns the process runs it day to day, with monitoring and a support path.
DeliverableRunbook, alerting and support plan
Typical timeline
Four to eight weeks for a single end-to-end process, scoped after the audit call
Stack we build with
n8n · Python · TypeScript · Claude · OpenAI · PostgreSQL · Supabase
Processes we automate most often
Invoice and delivery note processing
Read, match and post documents automatically, with unclear cases sent to a reviewer.
E-invoicing and VAT compliance
Compliance steps automated end to end so paperwork stops eating time on every job.
Content and campaign operations
Assets classified and briefs turned into scripts faster, on a repeatable pipeline.
What you have after 30 days
You see the process on paper and a working slice of it.
Week 1
Process charter
One process, one owner, one measure of success, agreed in writing.
Week 2
Current and target maps
Every step, system and exception written down, with the steps we recommend removing.
Week 3 to 4
Working slice
The stable path automated on sample data, with the exception queue in place.
Day 30
Go or adjust decision
A review of the slice on real examples and a clear plan for the rest.
Scope and exclusions
In scope
- · Process mapping including exceptions and failure cases
- · Redesign recommendations before automation
- · End-to-end build with an exception queue and audit log
- · Monitoring, alerts and a runbook
Not in scope
- · Replacing your ERP or core systems
- · Headcount or organisational restructuring advice
- · Screen-scraping legacy tools when an API or export exists
- · Processes without a named owner
Results from comparable work
Achieved results only. Clients that have not agreed to be named are described instead.
A restaurant supply-chain operator
Delivery notes and invoices are read and matched automatically. Only the genuinely unclear cases reach a person, and the review team went from re-typing everything to spot-checking exceptions.
A French construction company
Electronic invoicing and subcontractor VAT compliance automated end to end, plus an AI that answers far more inbound calls and leads than the team could handle manually. The client captured roughly €1.3M in revenue over six months, largely from customers who found them through AI search tools.
Just Russel, pet food brand
Over 1,200 content assets classified into a usable dataset across five markets, briefing-to-script time cut by eight days, and a campaign builder now running their content pipeline.
How this is priced
We do not sell fixed packages sight unseen. The number depends on how many systems the work touches, and the audit call tells you that number before you commit to anything.
Single workflow
Low four figures
One focused workflow live in one to two weeks, with error handling, retries and monitoring built in from day one.
Full system
Scoped after an audit call
AI steps, monitoring and integrations across several systems, typically four to eight weeks. No template price, because scope drives the cost.
Embedded engineer
From $60,000/year
A dedicated engineer building and maintaining the work inside your team, instead of a scoped project.
Book a free audit call
Tell us which process eats the most hours
A 30 minute call. We walk through the process, name the exceptions that matter and tell you what an end-to-end version would take.
Book a 30min Free Strategy Call
In this call, we'll walk through your project scope, timeline, and goals - so we can both check if we're a fit. No obligation, no slide deck, just a working session.
Don't want a call? Email walid@ayautomate.com
Opportunity Map
Implementation Path
Fast Follow-Up
“The team is super fast - sometimes we had to slow them down. We managed to scale the company without investing into hiring.”
Elie Salame
COO, Adstronaut.io
Video Call
Phone Call
In-Person
We've created products featured in
Walid Boulanouar
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30min
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FAQ
Business process automation questions
Is this the same as RPA?+
No. RPA mimics clicks on a screen and tends to break when the interface changes. We prefer APIs and structured exports, and use AI models where the input is unstructured, such as scanned documents and emails.
What happens to cases the automation cannot handle?+
They land in an exception queue with the context needed to resolve them in one click. The review team spot-checks exceptions instead of retyping every record.
How do you choose which process to start with?+
We look for high frequency, several systems involved, a clear definition of done and a named owner. The first process needs to be one your team will notice when it works.
What does it cost?+
Single focused workflows start in the low four figures. Full end-to-end processes across several systems are scoped after an audit call, because the honest number depends on how many systems and how much logic is involved.
Will you maintain it afterwards?+
If you want us to. Monitoring, fixes and updates run under a maintenance plan, or your team runs it from our runbook.